CUSTOMER BILL OF RIGHTS
Highest quality OEM auto parts
Immediate response time for customer auto repairs
Record of all customers vehicle maintenance information in a secure file
Competitive pricing on all services
Professional, knowledgeable, educated, and pleasant staff
Meticulous to detail on all services
Our Mission Is Simple
Our mission is simple, to keep your car running smoothly and reduce the risk of any costly repairs. Your engine is the most costly part of your car. The most important thing you can do for your engine's wellness is regular oil changes. Oil is the lifeblood of your vehicle. Like the blood that runs through your veins, motor oil keeps a healthy engine running at peak performance.
The #1 fatality in the US (non-health related) is due to vehicle accidents. Of course, there are many variables that cause an accident but mechanical failure is a factor. A full examination of your car is included in our premium oil service. We perform a complete safety inspection which includes: tire condition, brake pad and brake disc(rotor) wear, front and rear suspension check, front steering check, drive train check, transmission leaks, exhaust system leaks, engine leakage (coolant, power steering, oil or fuel leaks), air condition operation, mirrors, windows, and all light checks. It is essential that a professional automotive technician complete these tasks and go through the results with you. This takes time. You should expect a premium oil service at Master Oil and More to be completed between 30 and 45 minutes. Beware of the 15-minute oil service (The only thing that can be done in 15 minutes is delivering a pizza).
At Master Oil and More, we are as efficient & timely as possible. While your car is being serviced, we also make every effort to have an enjoyable waiting experience. An air-conditioned lounge with high-speed internet and free coffee are provided. If you decide to leave our premises we will notify you via text message when your car is ready for pickup.